Partial System Outage

About This Site

Angelcam cloud platform integrates cameras and sensors from different producers and provides recording, broadcasting and real-time security services via web and mobile applications.

We provide real-time information about state and performance of our services. Any incidents or post-mortem communication is published via this page. Sorry for any inconveniences suffered or upcoming. We try our best to provide you reliable and secure service.

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Web sites ? Operational
90 days ago
99.99 % uptime
Today
My Angelcam ? Operational
90 days ago
100.0 % uptime
Today
My Angelcam registration emails Operational
90 days ago
100.0 % uptime
Today
Marketing website ? Operational
90 days ago
99.99 % uptime
Today
Mobile application ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
API Documentation ? Operational
90 days ago
100.0 % uptime
Today
Timeline Events Operational
90 days ago
99.77 % uptime
Today
Events received via emails ? Operational
90 days ago
99.77 % uptime
Today
Support Major Outage
90 days ago
99.99 % uptime
Today
Intercom APIs Operational
90 days ago
99.99 % uptime
Today
Intercom Medium message delivery Operational
Intercom Admin notifications Operational
Intercom Mobile Messenger Operational
Intercom Intercom Web Application Major Outage
Intercom Intercom Webhooks Operational
Intercom Intercom Mobile APIs Operational
Intercom Web Messenger Operational
Intercom Large message delivery Operational
Intercom Small message delivery Operational
Camera Cloud Recording Operational
90 days ago
99.96 % uptime
Today
Cloud Recording ? Operational
90 days ago
99.9 % uptime
Today
Recording player for US ? Operational
90 days ago
99.99 % uptime
Today
Recording player for EU ? Operational
90 days ago
99.99 % uptime
Today
Camera Broadcasting ? Operational
90 days ago
99.8 % uptime
Today
Camera Health Notifications ? Operational
90 days ago
98.61 % uptime
Today
Camera status notifications ? Operational
90 days ago
97.22 % uptime
Today
Email notifications gateway ? Operational
90 days ago
100.0 % uptime
Today
Angelcam Connectors ? Operational
90 days ago
99.95 % uptime
Today
Camera Stream Connectivity ? Operational
90 days ago
99.8 % uptime
Today
Stream Detector ? Operational
90 days ago
100.0 % uptime
Today
Angelcam Connector for US ? Operational
90 days ago
100.0 % uptime
Today
Angelcam Connector for EU ? Operational
90 days ago
99.98 % uptime
Today
One-Click AVHS for Axis Cameras ? Operational
90 days ago
100.0 % uptime
Today
Central Monitoring Stations Operational
90 days ago
100.0 % uptime
Today
Video Verification ? Operational
90 days ago
100.0 % uptime
Today
Video Patrolling ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
API - Response time
Fetching
Past Incidents
Jan 17, 2020
Resolved - This incident has been resolved.
Jan 17, 05:39 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 17, 05:38 CET
Jan 16, 2020
Resolved - This incident has been resolved.
Jan 16, 13:40 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 16, 13:39 CET
Resolved - This incident has been resolved.
Jan 16, 05:18 CET
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Jan 16, 05:09 CET
Resolved - This incident has been resolved.
Jan 16, 03:37 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 16, 03:36 CET
Jan 15, 2020
Resolved - This incident has been resolved.
Jan 15, 11:29 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 15, 11:23 CET
Resolved - This incident has been resolved.
Jan 15, 02:25 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 15, 02:24 CET
Jan 14, 2020
Resolved - This incident has been resolved.
Jan 14, 10:35 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 14, 10:34 CET
Resolved - Email notification are being sent again. There is chance you will receive message about your camera status up without any previous message it has been down. This is expected behavior as email notifications has been silenced while provider's network suffered issues.
Jan 14, 09:47 CET
Investigating - While experiencing network issues we stop sending email notifications about camera status updates until cloud provider's network recuperate.

Reason behind is we want to provide accurate information about state of your cameras not tampered by networking issues. Downside of our approach is, once we start informing you about state of your camera again. You will probably receive message about your camera coming up without any previous message it has been down.
Jan 14, 09:13 CET
Jan 13, 2020
Resolved - This incident has been resolved.
Jan 13, 18:04 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 13, 18:03 CET
Resolved - This incident has been resolved.
Jan 13, 09:26 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 13, 09:25 CET
Jan 12, 2020
Resolved - This incident has been resolved.
Jan 12, 17:01 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 12, 17:00 CET
Resolved - This incident has been resolved.
Jan 12, 08:57 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 12, 08:55 CET
Jan 11, 2020
Resolved - This incident has been resolved.
Jan 11, 23:52 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 11, 23:51 CET
Resolved - This incident has been resolved.
Jan 11, 16:49 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 11, 16:48 CET
Jan 10, 2020
Resolved - This incident has been resolved.
Jan 10, 23:45 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 10, 23:43 CET
Resolved - This incident has been resolved.
Jan 10, 16:47 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 10, 16:46 CET
Jan 9, 2020
Resolved - This incident has been resolved.
Jan 9, 23:51 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 9, 23:51 CET
Jan 8, 2020
Resolved - This incident has been resolved.
Jan 8, 23:19 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 8, 23:17 CET
Jan 7, 2020

No incidents reported.

Jan 6, 2020
Resolved - This incident has been resolved.
Jan 6, 06:58 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 6, 06:52 CET
Jan 5, 2020
Resolved - This incident has been resolved.
Jan 5, 05:52 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 5, 05:47 CET
Jan 4, 2020
Resolved - This incident has been resolved.
Jan 4, 04:27 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 4, 04:22 CET
Jan 3, 2020
Resolved - This incident has been resolved.
Jan 3, 13:29 CET
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Jan 3, 13:24 CET