All Systems Operational

About This Site

Angelcam cloud platform integrates cameras and sensors from different producers and provides recording, broadcasting and real-time security services via web and mobile applications.

We provide real-time information about state and performance of our services. Any incidents or post-mortem communication is published via this page. Sorry for any inconveniences suffered or upcoming. We try our best to provide you reliable and secure service.

Our team with love

Web sites ? Operational
90 days ago
99.86 % uptime
Today
My Angelcam ? Operational
90 days ago
100.0 % uptime
Today
My Angelcam registration emails Operational
90 days ago
100.0 % uptime
Today
Marketing website ? Operational
90 days ago
99.59 % uptime
Today
Mobile application ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
API Documentation ? Operational
90 days ago
100.0 % uptime
Today
Timeline Events Operational
90 days ago
99.96 % uptime
Today
Events received via emails ? Operational
90 days ago
99.96 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Intercom APIs Operational
90 days ago
100.0 % uptime
Today
Intercom Medium message delivery Operational
Intercom Admin notifications Operational
Intercom Mobile Messenger Operational
Intercom Intercom Web Application Operational
Intercom Intercom Webhooks Operational
Intercom Intercom Mobile APIs Operational
Intercom Web Messenger Operational
Intercom Large message delivery Operational
Intercom Small message delivery Operational
Camera Cloud Recording Operational
90 days ago
99.92 % uptime
Today
Cloud Recording ? Operational
90 days ago
99.78 % uptime
Today
Recording player for US ? Operational
90 days ago
100.0 % uptime
Today
Recording player for EU ? Operational
90 days ago
100.0 % uptime
Today
Camera Broadcasting ? Operational
90 days ago
99.93 % uptime
Today
Camera Health Notifications ? Operational
90 days ago
98.63 % uptime
Today
Camera status notifications ? Operational
90 days ago
97.27 % uptime
Today
Email notifications gateway ? Operational
90 days ago
100.0 % uptime
Today
Angelcam Connectors ? Operational
90 days ago
99.98 % uptime
Today
Camera Stream Connectivity ? Operational
90 days ago
99.94 % uptime
Today
Stream Detector ? Operational
90 days ago
99.98 % uptime
Today
Angelcam Connector for US ? Operational
90 days ago
100.0 % uptime
Today
Angelcam Connector for EU ? Operational
90 days ago
99.99 % uptime
Today
One-Click AVHS for Axis Cameras ? Operational
90 days ago
100.0 % uptime
Today
Central Monitoring Stations Operational
90 days ago
100.0 % uptime
Today
Video Verification ? Operational
90 days ago
100.0 % uptime
Today
Video Patrolling ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
API - Response time
Fetching
Past Incidents
Oct 19, 2019

No incidents reported today.

Oct 18, 2019
Resolved - This incident has been resolved.
Oct 18, 23:23 CEST
Investigating - While experiencing network issues we stop sending email notifications about camera status updates until cloud provider's network recuperate.

Reason behind is we want to provide accurate information about state of your cameras not tampered by networking issues. Downside of our approach is, once we start informing you about state of your camera again. You will probably receive message about your camera coming up without any previous message it has been down.
Oct 18, 23:13 CEST
Resolved - This incident has been resolved.
Oct 18, 22:56 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 18, 22:46 CEST
Resolved - Email notification are being sent again. There is chance you will receive message about your camera status up without any previous message it has been down. This is expected behavior as email notifications has been silenced while provider's network suffered issues.
Oct 18, 22:24 CEST
Investigating - While experiencing network issues we stop sending email notifications about camera status updates until cloud provider's network recuperate.

Reason behind is we want to provide accurate information about state of your cameras not tampered by networking issues. Downside of our approach is, once we start informing you about state of your camera again. You will probably receive message about your camera coming up without any previous message it has been down.
Oct 18, 21:57 CEST
Resolved - This incident has been resolved.
Oct 18, 18:55 CEST
Investigating - Our automated system has detected a possible outage in Marketing website service. We're currently looking into the issue.
Oct 18, 15:54 CEST
Resolved - This incident has been resolved.
Oct 18, 13:09 CEST
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Oct 18, 12:58 CEST
Resolved - This incident has been resolved.
Oct 18, 03:00 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 18, 02:33 CEST
Resolved - This incident has been resolved.
Oct 18, 02:27 CEST
Investigating - While experiencing network issues we stop sending email notifications about camera status updates until cloud provider's network recuperate.

Reason behind is we want to provide accurate information about state of your cameras not tampered by networking issues. Downside of our approach is, once we start informing you about state of your camera again. You will probably receive message about your camera coming up without any previous message it has been down.
Oct 18, 01:56 CEST
Oct 17, 2019
Resolved - This incident has been resolved.
Oct 17, 21:43 CEST
Investigating - While experiencing network issues we stop sending email notifications about camera status updates until cloud provider's network recuperate.

Reason behind is we want to provide accurate information about state of your cameras not tampered by networking issues. Downside of our approach is, once we start informing you about state of your camera again. You will probably receive message about your camera coming up without any previous message it has been down.
Oct 17, 21:35 CEST
Oct 16, 2019

No incidents reported.

Oct 15, 2019
Resolved - This incident has been resolved.
Oct 15, 08:37 CEST
Investigating - Our automated system has detected a possible outage in CDN service. We're currently looking into the issue.
Oct 15, 08:17 CEST
Resolved - This incident has been resolved.
Oct 15, 04:55 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 15, 04:38 CEST
Resolved - This incident has been resolved.
Oct 15, 03:23 CEST
Investigating - While experiencing network issues we stop sending email notifications about camera status updates until cloud provider's network recuperate.

Reason behind is we want to provide accurate information about state of your cameras not tampered by networking issues. Downside of our approach is, once we start informing you about state of your camera again. You will probably receive message about your camera coming up without any previous message it has been down.
Oct 15, 03:17 CEST
Resolved - This incident has been resolved.
Oct 15, 01:54 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 15, 01:35 CEST
Oct 14, 2019
Resolved - Email notification are being sent again. There is chance you will receive message about your camera status up without any previous message it has been down. This is expected behavior as email notifications has been silenced while provider's network suffered issues.
Oct 14, 11:36 CEST
Investigating - While experiencing network issues we stop sending email notifications about camera status updates until cloud provider's network recuperate.

Reason behind is we want to provide accurate information about state of your cameras not tampered by networking issues. Downside of our approach is, once we start informing you about state of your camera again. You will probably receive message about your camera coming up without any previous message it has been down.
Oct 14, 11:26 CEST
Completed - Infrastructure upgrade complete.
Oct 14, 10:21 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 09:45 CEST
Update - We will be undergoing scheduled maintenance during this time.
Oct 8, 17:01 CEST
Update - On Monday between 9:45 and 10:45 CEST/(UTC+2) our web, mobile app and API will suffer outage while core infrastructure is being upgraded. Recording service will not be affected. But user authentication, camera live streams, timeline events and registration of new cameras or sensors will be affected.
Oct 8, 16:37 CEST
Update - On Monday between 9:45 and 10:45 CEST/(UTC+2) our web, mobile app and API will suffer outage while core infrastructure is being upgraded. Recording service will not be affected. But user authentication, camera live streams, timeline events and registration of new cameras or sensors will be affected.
Oct 8, 16:36 CEST
Scheduled - On Monday between 9:45 and 10:45 CEST/(UTC+2) our web, mobile app and API will suffer outage while core infrastructure is being upgraded. Recording service will not be affected. But user authentication, camera live streams, timeline events and registration of new cameras or sensors will be affected.
Oct 8, 16:33 CEST
Oct 13, 2019
Resolved - This incident has been resolved.
Oct 13, 20:02 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 13, 19:52 CEST
Resolved - This incident has been resolved.
Oct 13, 16:31 CEST
Investigating - While experiencing network issues we stop sending email notifications about camera status updates until cloud provider's network recuperate.

Reason behind is we want to provide accurate information about state of your cameras not tampered by networking issues. Downside of our approach is, once we start informing you about state of your camera again. You will probably receive message about your camera coming up without any previous message it has been down.
Oct 13, 16:21 CEST
Oct 12, 2019
Resolved - This incident has been resolved.
Oct 12, 08:57 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 12, 08:48 CEST
Resolved - This incident has been resolved.
Oct 12, 05:20 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 12, 05:06 CEST
Oct 11, 2019
Completed - The scheduled maintenance has been completed.
Oct 11, 21:30 CEST
Update - Upgrading is going fine. Most of recording stream switches are gapless. Upgrade will continue for next 3 hours.
Oct 11, 21:09 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 18:30 CEST
Scheduled - While we are upgrading recording infrastructure, recording streams will be switched to more powerful instances. Switch could create 6-240 seconds gaps in recordings.
Oct 11, 18:27 CEST
Resolved - This incident has been resolved.
Oct 11, 18:10 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 11, 17:59 CEST
Resolved - This incident has been resolved.
Oct 11, 13:49 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 11, 13:47 CEST
Oct 10, 2019
Resolved - This incident has been resolved.
Oct 10, 16:53 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 10, 16:38 CEST
Resolved - This incident has been resolved.
Oct 10, 16:33 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 10, 16:22 CEST
Resolved - This incident has been resolved.
Oct 10, 14:55 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 10, 14:42 CEST
Oct 9, 2019

No incidents reported.

Oct 8, 2019
Resolved - This incident has been resolved.
Oct 8, 05:15 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 8, 05:04 CEST
Resolved - This incident has been resolved.
Oct 8, 05:03 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 8, 04:32 CEST
Resolved - This incident has been resolved.
Oct 8, 02:27 CEST
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Oct 8, 02:11 CEST
Resolved - This incident has been resolved.
Oct 8, 02:06 CEST
Investigating - Our automated system detected degraded network performance. Fraction of camera streams might experience gaps in recordings.
Oct 8, 01:56 CEST
Resolved - This incident has been resolved.
Oct 8, 01:31 CEST
Investigating - While experiencing network issues we stop sending email notifications about camera status updates until cloud provider's network recuperate.

Reason behind is we want to provide accurate information about state of your cameras not tampered by networking issues. Downside of our approach is, once we start informing you about state of your camera again. You will probably receive message about your camera coming up without any previous message it has been down.
Oct 8, 01:07 CEST
Resolved - This incident has been resolved.
Oct 8, 00:13 CEST
Investigating - While experiencing network issues we stop sending email notifications about camera status updates until cloud provider's network recuperate.

Reason behind is we want to provide accurate information about state of your cameras not tampered by networking issues. Downside of our approach is, once we start informing you about state of your camera again. You will probably receive message about your camera coming up without any previous message it has been down.
Oct 7, 23:57 CEST
Oct 7, 2019
Resolved - This incident has been resolved.
Oct 7, 13:50 CEST
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Oct 7, 13:35 CEST
Resolved - This incident has been resolved.
Oct 7, 12:50 CEST
Investigating - Our automated system has detected a possible outage of services responsible for camera health checking and notifying about camera status updates . We're currently looking into the issue.
Oct 7, 12:19 CEST
Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.